Help that keeps chat safe.

Frinly keeps safety reports separate from general support so urgent moderation issues stay easy to find.

Frinly

Chat. Connect. Spark.

Guest help

Support for Frinly guests

Find the right place for safety reports, rules, privacy questions, and support while Frinly is in early live operation.

Use this for unsafe chat behavior, harassment, nudity, spam, or anything that needs moderation review.

Use the reference shown by Frinly to request a separate human review. Appeals never change access automatically.

Review the temporary durations, human-review requirements, privacy boundaries, and revoke process.

See the behavior rules guests accept before entering chat.

Review how Frinly treats guest setup, location labels, reports, and admin safety data.

Review the current terms and service limits.

Use the in-chat Report button first when something happens during a live room.

Keep exact addresses, phone numbers, passwords, and private identity details out of support notes.

Emergency or immediate danger should go to local emergency services first.

Ready

Keep support links, report routing, and policy contact information current before every launch.

A public policy contact email is configured.